WhatsApp order & enquiry assistant
The challenge
A yarn trader was losing enquiries because staff couldn't answer WhatsApp messages fast enough, especially after hours and during peak season.
What we build
An AI assistant trained on their catalogue and stock that answers product and price questions in Tamil and English, captures buyer details, and hands complex deals to a human.
The outcome
Every enquiry answered in seconds, 24/7 — with a clean list of qualified leads for the sales team each morning.